Inbound Telemarketing

We deliver inbound telemarketing services to companies across a wide variety of sectors and industries. Our proven, flexible, and customizable inbound order taking solutions can be tailored to meet your direct response requirements. We have the capacity to staff agents to handle large campaigns, or simply a few telemarketers to process orders from small scale advertisements. Our inbound telemarketers are trained for skills in both sales and customer service, and can effectively up-sell your customers and increase order size.

Our live operators diligently work from a technologically advanced call center located in the Philippines, and strive to provide professional customer support to both you and your buyers. By combining inbound telemarketers, live virtual chat assistance, and email response services, we can smoothly transition a caller into a customer.

Every agent is provided with a technologically superior work station that allows them to process customer orders through your site or CRM software. Our telemarketers are trained and prepared with rebuttals, frequently asked questions, and the product or service information you provide.

By outsourcing your inbound telemarketing services to us, you can effectively guage important metrics such as:

  • Cost of Call
  • Cost of Lead
  • Cost of Order
  • Cost of Sale

We are confident that by outsourcing to our call center, you will see improvements in these critical numbers.

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